Covid Related Questions

Printful, the fulfillment company we've partnered up with has been working hard to keep everyone safe during this time and continues to follow guidelines from the CDC, WHO, US Department of State, and local governments and health agencies.

- Distributing PPE such as safety masks and gloves to all employees. 

- Staggering shifts and maintaining a 6-foot distance between each station.

This is what the World Health Organization recommends

Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is also low.

Fulfillment and shipping times are slowly getting back to normal, however there are still minor delays. 

As of Friday, August 14th 2020 the estimate fulfillment time is 4-9 business days. 

Please know we are doing all we can to fulfill your orders as quickly as possible while keeping the quality, and your safety first.

Materials + Care

From the very beginning we knew we wanted to provide quality apparel. All our apparel are printed on high-quality, tag-less, apparel that are made of 100% combed and ring-spun cotton. Heather colors have a hint of polyester for added stretch. 

All of our apparel are preshrunk and have less than a 5% shrinkage rate after the first wash. However, if you want them to shrink as little as possible, we recommend washing your apparel in cold water and hanging them to dry.

We recommend washing your apparel with cold water in gentle cycle. Try to avoid using dryer sheets or fabric softness. Tumble dry low or hang dry. 

Sizing & Fit

We try our best to include accurate details and features of each item in the product descriptions and the Sizing & Fit tab.

If you have questions regarding sizing or any other information on a specific item, please refer to the product size guide for measurements. You may also Live Chat with us or email Support@walkbyfaithapparel.com for specific details.

Shipping & Handling

Orders usually takes 3-5 business days to be fulfilled and shipped. You'll receive an email with tracking information when your order has been shipped.

Please review our Covid FAQs section to be up to date with any possible delays.*

Orders typically ship within 3-5 business days, and standard Ground Shipping orders arrive in 3 to 5 business days. You will be emailed a tracking number once your order has been shipped to track your package. For orders shipped outside of the continental United States please allow 8-21 business days for delivery.

Shipping carriers are experiencing minor delays due to the Covid safety procedures that are in place for everyone's safety. We will keep you posted of any major disruptions. You can visit our Covid FAQS section for the latest updates.

At this time, we offer free standard shipping on all orders over $50 within the U.S. 

Make sure to subscribe to our news letter to hear special promotional periods of free shipping.

All orders are printed, hand packed, and shipped out from one of our partners fulfillment centers located in Chatsworth, California and Charlotte, North Carolina. 

Returns & Exchanges

We're confident that you'll love your new apparel, but we understand that sometimes things don't fit or look exactly the way you want. We've been there too, and we want you to be completely in love with your purchase. 

That's why we offer a 100% "love it or return it" guarantee. You can order any item and try it on for up to 30 days. If it's not exactly what you are looking for, we offer a full refund/exchange.

All we ask is for you to return the items unwashed and undamaged.